WeChat

With a global user base of 1.3 billion, WeChat can be integrated into Omnichat to facilitate seamless messaging management, and automate conversations.

Trusted by 5,000+ Brands Worldwide
What is WeChat Business Account?

WeChat Business Account, also known as WeChat Official Account, comes in four types: Subscription Account, Service Account, WeChat Work (Enterprise WeChat), and Mini Programs. 

However, currently, overseas users or businesses can only apply for a Service Account, while Subscription Accounts are unavailable.

Through Omnichat’s integration with the WeChat Service Account (International Version), you can manage WhatsApp, Facebook, Instagram, and LINE messages from a centralised inbox for more efficient communication.

Customer Service Integration

Manage all channels including WeChat, WhatsApp, Facebook Messenger, Instagram, LINE, and Website Live Chat from one platform

Automation

Reduce repetitive tasks and streamline workflows, allowing your team to spend more time engaging with customers and understanding their needs through 1-on-1 interactions

Team Collaboration

Multiple users can log in simultaneously, streamlining operations, centralizing customer data, and assigning conversations to the appropriate colleagues for follow-up

24/7 No-code Chatbot

24/7 instant response to customer enquiries. Easily create automated chatbots without any coding skills. Assist customers in navigating your brand information, handle large volumes of conversations efficiently, and reduce customer service costs.

Keyword Auto-reply

Set up keyword-triggered auto responses and auto assignments to quickly answer frequently asked questions! 

Accelerate response times while reducing customer service workload by assigning the conversation to the appropriate colleague for further follow-up, thereby enhancing efficiency.

Customer Data Analysis

With comprehensive chat statistics reports, you can gain a better understanding of customers and the workload of the customer service team, allowing you to optimize service efficiency and improve customer satisfaction.

Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%

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Supports  eCommerce & CRM Integration

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