Timberland
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Link TikTok ads to WhatsApp, LINE, and other messaging apps for personalized interactions and increased conversions.
Most TikTok users in Asia are also active on WhatsApp, LINE, and Messenger.
TikTok is Asia’s most-used app, with users spending over 30 hours per month.
TikTok users are 3.3x more likely to engage with ads than on other platforms.
Connect TikTok ads to WhatsApp, LINE, Facebook Messenger, and more with a single link, keeping customer conversations seamless across platforms.
Capture leads directly from TikTok and guide them through personalized shopping experiences using AI-powered chatbots and automation.
Build a valuable customer list by leading TikTok audiences to WhatsApp or LINE. Re-engage them later with personalized broadcasts to drive repeat sales and boost loyalty.
Understand your customers’ needs through interactive chats and deliver tailored product recommendations directly in WhatsApp, LINE, or Messenger. Watch conversions soar with personalized engagement.
Streamline customer interactions using chatbots, automation, and AI tools. From answering queries to processing orders, deliver seamless and efficient experiences.
Lead customers from TikTok ads to an interactive WhatsApp game where they can play, win prizes, and engage with your brand. Create memorable experiences that build loyalty and excitement.
Guide customers from TikTok ads to WhatsApp, where they can instantly receive exclusive discount coupons. Incentivize purchases and keep the conversation going for future engagement.
Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Leveraging the power of WhatsApp, FILA pushed on its digital transformation strategy by adopting Omnichat’s chat commerce solutions to deliver a complete and multi-faceted shopping experience, and its website conversion jumped by 3.5 times.
– Matthew Tam, eCommerce Manager of FILA
Eu Yan Sang adopted a new retail approach ‘Online-merge-Offline’ to help deliver the omnichannel customer experience, and its Gross Merchandise Volume (GMV) has increased by 10 times.
– Vivian Chan, Senior Manager (E-Commerce) of Eu Yan Sang (HK) Limited
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Complete Ecosystem for Omnichannel Conversational Commerce
Official Partners
Supports eCommerce & CRM Integration
Other Related Features for Conversation Marketing
Integrate your data across different platforms and create automated personalized interactions.
Creating personalised customer social profiles by collecting and mapping identities from multiple channels.
Boost conversion rates by triggering in-site notifications based on customer page visits and dwell time.
Increase customer engagements through interactive games on WhatsApp, Facebook and LINE.
Create coupons to amplify conversion rates for marketing campaigns and VIP customers.
Broadcast messages to your WhatsApp, FB, and LINE targeted contacts. Get reports with opens, clicks, and revenue records.
Enhance customer support with automated messaging, marketing, and shopping experiences in a seamless manner.
Bind customers to specific sales representatives for 1 on 1 personalised service. Automatically calculate sales performance for revenue recognition.
Multiple stores and salespeople can collaborate using one WhatsApp / LINE official account, with the flexibility to customise message settings and customer allocation rules for each store.