Timberland, the world’s leading outdoor clothing and footwear brand, was founded in the United States in 1973. Its classic yellow boots are favoured by many outdoor enthusiasts because they are waterproof, slip-resistant and durable.
Timberland website launched the WhatsApp shopping service, driving online traffic to store salespeople to follow up. Customers can enjoy a seamless shopping experience without leaving home.
We have achieved a seven-fold increase in conversion rate by using Omnichat. This revenue is enough to cover the annual fee of Omnichat for several years.
With Omnichat’s abandoned cart remarketing feature, reminders are sent through WhatsApp / Facebook / LINE, achieving a seven-fold increase in conversion rate.
Automatically send WhatsApp, LINE, Facebook messages to remind customers of unchecked items.
Broadcast WhatsApp, Facebook, LINE messages to target audience. Reports for reviewing revenue and click-through rate results are generated automatically.
Set up automated WhatsApp, FB, IG and LINE Chatbot to reduce customer waiting time.
Online merging Offline sales. Frontline sales can conduct 1 on 1 selling anytime, anywhere.
Connecting with product feed, sales agents can send product referral links with a few clicks, which increases conversion rate.
Available for online and offline stores. Support tracking, counting, and distribution quantity features. Exclusive coupons can be sent to VIPs by sales.
It is like a centralised CRM system, and we can integrate all online and offline customer data.
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