Broadcast
Broadcast WhatsApp, Facebook, LINE messages to target audience. Reports for reviewing revenue and click-through rate results are generated automatically.
With a global presence of over 3,000 BrowBars, and a team of 5,000 adept beauty service professionals across 59 countries, Benefit not only tends to our eyebrow needs but also encourages us to embrace our confidence and have fun.
Through Omnichat, Benefit has leveraged WhatsApp as one of its brow and lip wax service booking channels, bringing more convenience to customers.
By integrating Omnichat into the service booking system, Benefit enhanced the customer journey, providing them with a direct means of interacting with the brand and receiving prompt responses. The official launch of WhatsApp in January has already yielded remarkable results, with a 30% increase in the booking rate.
WhatsApp allows customers to schedule or modify bookings and inquire about service details at their convenience, increasing the booking rate by 30%.
Broadcast WhatsApp, Facebook, LINE messages to target audience. Reports for reviewing revenue and click-through rate results are generated automatically.
Tag customers based on their behaviour such as browsing pages, clicking buttons, interacting with Chatbot, and purchasing items for remarketing.
Set up automated WhatsApp, FB, IG and LINE Chatbot to reduce customer waiting time.
Available for online and offline stores. Support tracking, counting, and distribution quantity features. Exclusive coupons can be sent to VIPs by sales.
The marketing capabilities of Omnichat, including game modules and a WhatsApp Sticker Pack, have significantly amplified our brand awareness and fostered customer loyalty, leading to a remarkable 200% increase in business year-over-year.
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