Website Remarketing
Personalised promotional messages will be shown automatically based on customer browsing pages and dwell time.
Conversion rates driven by WhatsApp Broadcast
Significantly increase VIP sales
Enquiries are handled by automated systems
As a pioneer in branded healthy lifestyle products, OSIM leverages on new and patented technologies to develop well-being products and a variety of chairs that are rich in features and excellent in quality.
OSIM introduced Omnichat’s OMO sales feature, so frontline sales can understand customer needs through 1-on-1 WhatsApp conversations and provide more tailored sales services.
We appreciate the function of recognising the revenue of each salesperson once the transactions are completed, it demonstrates the synergy of bridging the online and offline ecosystem.
Omnichat automatically binds customers to frontline sales, allowing OSIM’s salespeople to provide personalised product recommendations. Powered by Omnichat, WhatsApp e-cpoupons can also accelerate customers’ buying process.
OSIM blasted out WhatsApp Broadcast messages with a purchase link button during the Double 11 promotion period, effectively reaching target customers and maximising business opportunities through WhatsApp.
OSIM can easily set up in-site promotion messages after the installation of Omnichat’s website plugin. When customers browse the specified webpages or stay for the specified period, the message will be triggered to drive attention and conversions.
By adopting Omnichat’s conversational commerce solution, OSIM easily used WhatsApp to send broadcast messages and VIP exclusive coupons, and implemented online-merge-offline sales to seize every potential business opportunity, increasing the conversion rate by 9 times!
Centralised management of omni-channel messages from WhatsApp, FB, IG, LINE, WeChat to website live chat.
The digital revolution has showcased the convergence of offline and online commerce with proven sales growth.
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