Generate sales anytime, anywhere through WhatsApp 1-on-1 conversations. Track omnichannel sales performance, conduct revenue recognition, and facilitate digital transformation.
Attract, Convert, and Retain customers across multiple touchpoints,
resulting in an increase in average customer spending by 92%.
Streamline and centralise management of customer lists by integrating with WhatsApp Business API
Provide customised sales services for different audiences by frontline sales after binding
Send product referral links to customers via WhatsApp. Sales performance can be measured when customers make a purchase
Customers can make WhatsApp appointments of professional services from pharmacists and dietitians, diverting online traffic to offline stores.
Offline printed receipts of Watsons have included WhatsApp QR code, diverting offline leads to online.
Launched ‘Chat & Buy’ conversational service, so customers can make instant enquiries and place orders via WhatsApp.
Automatically assign travel consultants via Chatbot. Address customer requirements and send product referral links through WhatsApp conversations, accounting for 100% of the average total revenue of the online store.
By using QR codes, binding links, or Chatbot, customers are able to connect with particular stores and associates on WhatsApp.
Salespeople recommend products via WhatsApp, directing them to make online purchases or in-store visits.
Track online customer orders with automatic staff performance calculation, enabling cross-channel recognition.
By adopting a customer-centric approach, salespeople prefill product details and generate orders for customers, delivering a personalized shopping experience and stimulating impulse purchases.
To enhance flexibility, customers can add order information and select the most suitable pickup and payment methods. Automatic notifications will be sent via messages after successful order placement.
Customers bind to frontline sales via QR code or links once connecting with WhatsApp
Store personnel recommend products to connected customers through WhatsApp conversations
Sales representatives select website products, send product referral links for purchases, and track clicks, orders, and order details
Multiple sales agents can start 1-on-1 video calls with different customers simultaneously
Utilise coupons to increase customers’ willingness to spend, attract immediate purchases, and drive revenue growth
Track the number of binding customers, message sent, product referral orders, and sales performance
Save frequently used replies in advance to handle FAQ, increasing work efficiency
Automatically back up customer contact information and conversation records, allowing managers accessing messages anytime to uphold service quality
Support iOS, Android App & Website. Team members can reply to customers and view the product referral performance anytime.
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