Unlock endless business opportunities by attracting and nurturing customerst hrough interactive conversations. Automate membership management to deliver a seamless, convenient, and personalised customer experience.
Streamline conversations handling and consolidate messages across multiple channels
Broadcast LINE messages to specific customer segments for promotion. Send automated LINE reminders to customers who have not completed purchases, achieving high conversion rates
Connect customers with in-store sales reps for 1-on-1 LINE conversations, supporting performance recognition for online and offline sales.
Effectively deliver your brand messages using a customised LINE rich menu. Generate traffic and conversions 24/7, enhancing the customer interaction experience.
Send automated LINE messages to remind customers of pending items in their shopping carts and guide them to complete the purchase.
Boost conversion rates by automatically incorporating product information into messages, and providing additional discounts.
Easily create engaging and interactive marketing campaigns on LINE using Omnichat. Choose from a variety of options including Gashapon, Draw Lots, Scratch Cards, Lucky Roulette, and Slot Machine, all of which allow customisable prizes and winning probabilities, perfectly aligning with your marketing needs.
Efficiently reach your target audience using LINE’s broadcast, enhanced by precise filtering. Personalise the content by incorporating personal information such as names and birthdays into the messages, making them more engaging and appealing.
Online or in-store customers can connect with the brand’s official LINE account, enabling online repurchases and in-store reservations, while receiving personalised sales services.
By importing the product catalog, sales can quickly select and recommend products to customers, while tracking product referral link clicks and conversions for revenue recognition automatically.
Facilitate simultaneous logins for multiple users, and sort conversations into categories (unresolved, in progress, completed) to avoid overlooking queries.
Automatically assign conversations to the corresponding colleagues for follow-up, reducing communication time.
Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
Thanks to its strategic deployment of Chat Commerce when the epidemic broke out, Sa Sa has stood out in a rapidly changing and highly competitive business environment, leading to 400% YoY growth in website sales!
– Hong Li, Director of eCommerce at Sa Sa International Holdings Limited
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
OSIM introduced ‘Online-merge-Offline’ (OMO) sales feature, achieving omni-channel retailing and 30% of conversion rate.
– Regina Ip, Marketing Manager of OSIM
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View More Features
Creating personalised customer social profiles by collecting and mapping identities from multiple channels.
Boost conversion rates by triggering in-site notifications based on customer page visits and dwell time.
Increase customer engagements through interactive games on WhatsApp, Facebook and LINE.
Create coupons to amplify conversion rates for marketing campaigns and VIP customers.
Broadcast messages to your WhatsApp, FB, and LINE targeted contacts. Get reports with opens, clicks, and revenue records.
Enhance customer support with automated messaging, marketing, and shopping experiences in a seamless manner.
Bind customers to specific sales representatives for 1 on 1 personalised service. Automatically calculate sales performance for revenue recognition.
Multiple stores and salespeople can collaborate using one WhatsApp / LINE official account, with the flexibility to customise message settings and customer allocation rules for each store.
