DCH Motors
The effectiveness of WhatsApp Broadcast messages is impressive, with an open rate as high as 80% and a click rate of 10%!
– Geoffrey Ng, Head of Marketing and YP Chiu, Head of IT of DCH Motors
Instantly enroll customers into your loyalty programme with a single click on WhatsApp or LINE, eliminating barriers like app downloads or complex registration processes.
Reach customers through their preferred channels like WhatsApp, ensuring a 65% higher chance of message opening than email.
Encourage repeat purchases and loyalty by rewarding points for both online and offline activities.
Implement broadcasts, automated customer journeys, and personalised coupons to deliver highly targeted communication, creating a personalised and engaging experience tailored to each customer’s loyalty points and membership tier.
Provide customers with a comprehensive WhatsApp member card where they can instantly access their member information, such as name, membership level, accumulated points and remaining points.
Access a detailed list of all loyalty points transactions, including the number of points added or deducted, the date, and the reason for each transaction.
Automatically elevate customers to higher membership tiers based on their accumulated points using Omnichat customer journeys.
Reward them with exclusive perks and benefits tailored to their tier, encouraging repeat purchases and boosting customer loyalty.
Offer a unique and personalised experience for premium members by giving them early access to new products, inviting them to exclusive events, and providing special offers.
Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
The effectiveness of WhatsApp Broadcast messages is impressive, with an open rate as high as 80% and a click rate of 10%!
– Geoffrey Ng, Head of Marketing and YP Chiu, Head of IT of DCH Motors
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Leveraging Omnichat’s chat commerce solutions, Lukfook can automatically divert online customers’ enquiries to its jewellery consultants via WhatsApp Business, delivering a seamless and personalised shopping experience with warmth.
– Candy Tsui, Marketing Director of Lukfook Holdings
Leveraging WhatsApp Chat Commerce, Venchi increased click rate by 5x and achieved sales by 2x in VIP Week.
– Alvin Tang, Regional E-commerce Manager
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Complete Ecosystem for Omnichannel Conversational Commerce
Official Partners
Supports eCommerce & CRM Integration
More Features
Creating personalised customer social profiles by collecting and mapping identities from multiple channels.
Boost conversion rates by triggering in-site notifications based on customer page visits and dwell time.
Increase customer engagements through interactive games on WhatsApp, Facebook and LINE.
Create coupons to amplify conversion rates for marketing campaigns and VIP customers.
Broadcast messages to your WhatsApp, FB, and LINE targeted contacts. Get reports with opens, clicks, and revenue records.
Enhance customer support with automated messaging, marketing, and shopping experiences in a seamless manner.
Bind customers to specific sales representatives for 1 on 1 personalised service. Automatically calculate sales performance for revenue recognition.
Multiple stores and salespeople can collaborate using one WhatsApp / LINE official account, with the flexibility to customise message settings and customer allocation rules for each store.