DCH Motors
The effectiveness of WhatsApp Broadcast messages is impressive, with an open rate as high as 80% and a click rate of 10%!
– Geoffrey Ng, Head of Marketing and YP Chiu, Head of IT of DCH Motors
With WhatsApp Flows, customise experiences, streamline processes, gather insights, and enhance engagement all within WhatsApp.
WhatsApp Flows enables businesses to create personalised end-to-end customer journeys on WhatsApp, facilitating tasks like appointment scheduling or lead capture directly within the app.
This streamlines operations, enhances user experience, and offers quick customisation flexibility, all on the familiar WhatsApp platform.
Simplify complex processes with interactive flows, from scheduling appointments to capturing leads, by integrating WhatsApp flows with your CRM and booking system.
Navigate customers seamlessly through multiple screens, ensuring a personalised and interactive experience. Increase your customer satisfaction and conversion rates.
Consolidate all flow data and responses on a single platform for easy tracking, analysis, and campaign optimisation.
Streamline the process of making reservations, booking services, or scheduling consultations directly within WhatsApp, with the help of Omnichat’s Chatbot.
Broadcast personalised invitation messages to VIP customers, and motivate them to complete the registration process through the native sign-up forms.
Incentivise customers by providing their contact information, WhatsApp coupons will be automatically sent to those who complete the form.
Gather valuable customer feedback with a more convenient approach to understand their thoughts.
Empower your customers to select from a range of services and offerings, and automatically send quotations for their chosen service through WhatsApp.
You can access overall flow information and status updates, and track and export responses for each flow within the Omnichat platform.
Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
The effectiveness of WhatsApp Broadcast messages is impressive, with an open rate as high as 80% and a click rate of 10%!
– Geoffrey Ng, Head of Marketing and YP Chiu, Head of IT of DCH Motors
Vita Green has used WhatsApp Broadcast to disseminate marketing offers to a wide customer base, achieving an impressive click-through rate (CTR) of up to 50%.
– Terrence Siu, Head of IT｜Group Director, Information Technology of Vita Green
The highly sought-after Brow & Lip Wax Service is now available for online reservation through the official website as well as messaging apps, which has resulted in a significant increase in the booking rate by 30%!
– Sue Leung, Retail & Operations Manager of Benefit Cosmetics Hong Kong
OSIM introduced ‘Online-merge-Offline’ (OMO) sales feature, achieving omni-channel retailing and 30% of conversion rate.
– Regina Ip, Marketing Manager of OSIM
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Complete Ecosystem for Omnichannel Conversational Commerce
Official Partners
Supports eCommerce & CRM Integration
Other Related Features for Conversation Marketing
Creating personalised customer social profiles by collecting and mapping identities from multiple channels.
Boost conversion rates by triggering in-site notifications based on customer page visits and dwell time.
Increase customer engagements through interactive games on WhatsApp, Facebook and LINE.
Create coupons to amplify conversion rates for marketing campaigns and VIP customers.
Broadcast messages to your WhatsApp, FB, and LINE targeted contacts. Get reports with opens, clicks, and revenue records.
Enhance customer support with automated messaging, marketing, and shopping experiences in a seamless manner.
Bind customers to specific sales representatives for 1 on 1 personalised service. Automatically calculate sales performance for revenue recognition.
Multiple stores and salespeople can collaborate using one WhatsApp / LINE official account, with the flexibility to customise message settings and customer allocation rules for each store.