Timberland
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Automatically track website browsing behaviour and segment customers with tags. Utilise in-site or social messages with accurate targeting for remarketing to effectively boost conversions.
Track customer website browsing behaviour, including page views, browsing frequency, and dwell time
Integrate customer identities from WhatsApp, FB, and LINE communities, along with e-commerce membership data and purchase record
Utilise in-site messaging and various social media platforms such as WhatsApp, Facebook, and LINE for remarketing purposes
Track customer browsing behaviour and preferences as they navigate webpages, and automatically deliver targeted in-site promotional messages while tagging customers for segmentation purposes.
Automatically apply segmentation tags for website visitors and send WhatsApp, Facebook and LINE remarketing messages based on browsing behaviour.
Send in-site perosnalised messages at precise times based on the browsing behaviour data for each visitor, increasing website conversions.
Pre-set WhatsApp, Facebook Messenger, or LINE remarketing broadcast messages, increasing customer return and conversion rates.
Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Leveraging the power of WhatsApp, FILA pushed on its digital transformation strategy by adopting Omnichat’s chat commerce solutions to deliver a complete and multi-faceted shopping experience, and its website conversion jumped by 3.5 times.
– Matthew Tam, eCommerce Manager of FILA
Eu Yan Sang adopted a new retail approach ‘Online-merge-Offline’ to help deliver the omnichannel customer experience, and its Gross Merchandise Volume (GMV) has increased by 10 times.
– Vivian Chan, Senior Manager (E-Commerce) of Eu Yan Sang (HK) Limited
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View More Features
Creating personalised customer social profiles by collecting and mapping identities from multiple channels.
Boost conversion rates by triggering in-site notifications based on customer page visits and dwell time.
Increase customer engagements through interactive games on WhatsApp, Facebook and LINE.
Create coupons to amplify conversion rates for marketing campaigns and VIP customers.
Broadcast messages to your WhatsApp, FB, and LINE targeted contacts. Get reports with opens, clicks, and revenue records.
Enhance customer support with automated messaging, marketing, and shopping experiences in a seamless manner.
Bind customers to specific sales representatives for 1 on 1 personalised service. Automatically calculate sales performance for revenue recognition.
Multiple stores and salespeople can collaborate using one WhatsApp / LINE official account, with the flexibility to customise message settings and customer allocation rules for each store.