Streamline Your Marketing Journeys with Emarsys and Omnichat Messaging Integration

Integrate personalized WhatsApp and LINE messages directly into your Emarsys Journey Builder, powered by Omnichat.

Communicate with customers in real-time and track message performance across both platforms effortlessly.

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What is the Emarsys Integration with Omnichat?

Omnichat’s integration with Emarsys allows you to effortlessly add personalized WhatsApp and LINE messages to your customer journeys. This direct messaging helps maintain audience engagement, fostering a more connected customer experience.

Additionally, you can easily track message performance on both Omnichat and Emarsys, giving you a clear view of your campaign results.

Transform Your Customer Journeys with Personalized Messaging and Centralized Insights

Higher Open and Interaction Rates

Leverage WhatsApp and LINE for real-time communication, significantly improving open rates and engagement compared to email campaigns.

Streamlined Messaging and Reporting

Manage all messaging directly within Emarsys and track detailed performance metrics on both platforms for full visibility.

Enhanced Customer Journeys

Deliver personalized, timely messages on customers’ preferred platforms, ensuring a smoother, and more engaging experience that boosts conversions.

Unlock the Power of Omnichat Messaging in Emarsys Journeys

Omnichat Direct Messaging Automation within Emarsys Journey Builder

Seamlessly integrate WhatsApp and LINE messaging into your Emarsys journey builder.

Use Omnichat to send real-time, personalized messages like cart reminders, promotional offers, or updates, ensuring timely and relevant customer engagement.

Real-Time Analytics Across Platforms

Monitor message performance across both Emarsys and Omnichat. Access real-time data on open rates, clicks, and delivery statuses to continuously refine and improve your campaigns.

Omnichat’s Automation and Engagement Tools

Leverage Omnichat’s robust suite of tools, including broadcasts, chatbots, coupons, and abandoned cart messages. These features help you create high-impact, personalized interactions within apps like WhatsApp, driving customer engagement and increasing conversions.

Common Use Cases for Emarsys Integration

Reclaim Lost Sales with Abandoned Cart Reminders

Automatically send personalized WhatsApp messages to reconnect with customers who left items in their shopping carts. 

Use tailored offers and reminders to prompt them to finalize their purchase, boosting conversions and driving additional revenue.

Enhance Customer Loyalty with Exclusive VIP Rewards

When customers reach VIP status, automatically send them personalized offers via WhatsApp. This targeted approach strengthens loyalty and increases engagement with your top-tier customers.

Order Confirmation and Shipping Updates

Send real-time order confirmations and shipping updates through WhatsApp, ensuring customers stay informed at every stage of their purchase.

This automated communication enhances transparency and boosts customer satisfaction.

Increase Revenue with Targeted Upsell and Cross-Sell Offers

After customers complete a purchase, automatically send WhatsApp messages featuring upsell and cross-sell product recommendations.

This boosts your average order value and encourages repeat purchases with tailored offers.

Boost Loyalty with Personalized Birthday Rewards

Surprise your customers on their birthday with personalized WhatsApp messages offering exclusive discounts. This thoughtful gesture increases customer satisfaction and drives additional purchases.

Engage New Members with a Fun Welcome and Interactive Game

Greet your new members with a personalized message and invite them to join an exciting game or interactive experience on WhatsApp.



Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%

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