肌膚保養產業 成功案例

翻倍業績,提升轉換率,達一般電商 5 倍以上。
提高客服效率,減少 50% 客服時間成本。

Hero Story
Broadcast
Customer tags
Automated Chatbot
Coupons

By integrating Omnichat into the service booking system, Benefit enhanced the customer journey, providing them with a direct means of interacting with the brand and receiving prompt responses. The official launch of WhatsApp in January has already yielded remarkable results, with a 30% increase in the booking rate.

Sue Leung, Retail & Operations Manager of Benefit Cosmetics
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