Timberland
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Omnichat ensures unlimited broadcast messages without being blocked by WhatsApp, allowing you to send mass messages all at once according to a predefined schedule.
With Omnichat’s built-in capabilities, you can seamlessly send WhatsApp coupons and games, streamlining your marketing campaigns within a single platform.
You will no longer need to connect with multiple vendors, eliminating additional platform costs and the time wasted switching between various platforms. Omnichat simplifies processes and workflows, allowing you to focus on achieving your goals more efficiently.
Omnichat goes beyond just calculating the performance of WhatsApp Payment Links for instant payments. It also provides comprehensive tracking of total eShop sales and revenue, including all referral links sent by sales through WhatsApp and the actual transactions made by customers in the eShop.
With Omnichat’s comprehensive and precise tracking system, sales revenue can be accurately recorded within a specific period, such as 90 days, even if customers do not make instant payments. This ensures precise recognition of sales performance, motivating salespeople to provide better service.
With Omnichat, all conversations from WhatsApp, Facebook, and Instagram are displayed clearly, allowing you to manage user visibility and operations based on company hierarchy and department roles.
The platform provides a seamless and stable experience, enabling easy message sending and receiving, and facilitating smooth communication with customers without any barriers.
Apart from Shopify, Omnichat can seamlessly integrate with various eCommerce platforms including Shopline, WooCommerce, Magento, WordPress, 91APP and popular CRM softwares such as Salesforce, SAP, Oracle, HubSpot and Microsoft Dynamics 365, to import and update customer data without using third-party platforms.
Leveraging our extensive industry knowledge and experience, Omnichat’s team of local customer service and technical professionals is dedicated to assisting customers in seamlessly utilising the platform.
Furthermore, Omnichat provides best practices for using WhatsApp Business across various industries, ensuring that we better cater to your specific business needs.
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Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Leveraging the power of WhatsApp, FILA pushed on its digital transformation strategy by adopting Omnichat’s chat commerce solutions to deliver a complete and multi-faceted shopping experience, and its website conversion jumped by 3.5 times.
– Matthew Tam, eCommerce Manager of FILA
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Complete Ecosystem for Omnichannel Conversational Commerce
Official Partners
Supports eCommerce & CRM Integration
View More Features
Creating personalised customer social profiles by collecting and mapping identities from multiple channels.
Boost conversion rates by triggering in-site notifications based on customer page visits and dwell time.
Increase customer engagements through interactive games on WhatsApp, Facebook and LINE.
Create coupons to amplify conversion rates for marketing campaigns and VIP customers.
Broadcast messages to your WhatsApp, FB, and LINE targeted contacts. Get reports with opens, clicks, and revenue records.
Enhance customer support with automated messaging, marketing, and shopping experiences seamlessly.
Bind customers to specific sales representatives for 1 on 1 personalized service. Automatically calculate sales performance for revenue recognition.
Multiple stores and salespeople can collaborate using one WhatsApp / LINE official account, with the flexibility to customise message settings and customer allocation rules for each store.